When we told them we felt that this was unacceptable they gave us two coupons for a dinner buffet, which we could not use that day because we were leaving.
They indicated that because we booked online they were unable to compensate us. The next morning when we were checking out we asked if there would be some compensation for this inconvenience. and move to another one as there was a flood on the floor above us and our bathroom ceiling was coming down. On the second night of our stay, we were forced to leave our room at 2:00 a.m.